1. Fur babies and pet-parents come first.
We have the utmost respect for our pet parents and are committed to doing what’s best for your pets. It’s why we created Vetchat in the first place. We take the stress out of not knowing what decision to make for your pet, and provide easy access to trusted answers, so you always know what to do.
Personality: We are … Loving, upbeat, always by your side.
Pet personality: We are … A loyal Kelpie.
2. Happy pets, happy vets
We saw the need for pre-clinic vet care first hand – not just after hours, but all hours. Because by helping our pets in those early, potentially critical moments, we can now do more for our pets than ever before.
Personality: We are … Confident, brave, fearless innovators.
Pet personality: We are … An agile Abyssinian.
3. Walking together is way more fun.
Here at Vetchat, we make flexibility a priority: not just at work, but by fitting into our pet-parents’ lives. We play together as a team, collaborate to solve problems and stay connected, even though we’re remote.
Personality: We are … Friendly, collaborative, accepting of everyone.
Pet personality: We are … A smiley Golden Retriever.
4. Real conversations aren’t clinical.
We may be real vets, but we’re also real people. So we keep clinical speak to a minimum in order to be truly helpful. We listen intently and explain things in ways that our pet-parents easily understand. Conversations create closeness and allow for mutual understanding. Which is why we’re open and honest with each other, always.
Personality: We are … Honest, authentic, genuinely helpful.
Pet personality: We are … A purring, cuddly kitty.
5. Everyone can be taught new tricks.
With the right kind of guidance, anything is possible. We help pet-parents with our veterinary expertise, but their input is equally invaluable to us. We lead them through the process, enable them with know-how and support them with a detailed plan of attack. And by listening and learning from one another, we can do more for our pets than ever before.
Personality: We are … Guiding, watchful, always alert.
Pet personality: We are … A clever Border Collie.