about vetchat

Vetchat is Australia’s first on demand veterinary service, your first place to go for expert advice when it comes to your best friend’s health.

Vetchat’s mission is to reimagine the way we access veterinary advice so our pets can lead healthier and happier lives.

We provide fast, affordable expert advice and one on one consultations online, so there’s no hassle of travel, or stress when you can’t be at your local vet.

Use vetchat when something is not quite right with your beloved pet and you want to know how serious it is or what to do, you need support, or you just want a second opinion.

With vetchat you’ll make better decisions for your pet’s health and get peace of mind that you are doing right by your best friend.

dr claire jenkins

Dr Claire Jenkins

BVSc (Hons) MANZCVS (SAM). Co-founder & CEO of vetchat

Claire is a life-long animal lover, devout admirer of her gorgeous Kelpie ‘Red’, veterinarian and a passionate problem solver.

Having spent the past 15 years caring for animals as a neighbourhood vet in Melbourne, Sydney and the United Kingdom, Claire was frustrated by one recurring problem.

Every day, all over the world, people put off bringing their pet to the vet. Concerned with wasting time or money, when their pet may just be having a bad day, too often leads to pets needing more intensive treatment later, or in the worst case, the loss of a beloved pet.

Enter vetchat – providing fast, affordable, expert advice and real time veterinary consultations online, so you can speak directly to a qualified vet without even leaving your home.

Founded in 2016, our online service provides the answers you need and is increasing the rate of early intervention by providing pet owners with clear direction and peace of mind.

Wherever you are, whenever you need it – vetchat is only a click away.

Matt Hall

Matt Hall

Co-founder of vetchat

Vetchat is Matt’s first foray in veterinary and telemedicine services. Matt’s energised by what vetchat will bring to the industry and working in tandem with physical veterinary practices to create confident pet parents with healthier happier pets.

Matt has an extensive background in digital strategy, ecommerce and product development working for some of Australia’s leading brands such as Coles, Priceline and Lion. Matt’s also worked with a number of startups the biggest one being Perform Media based in the UK.

Matt has a 11yr old schnauzer called Ruby.