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Something’s not quite right and you need advice for your dog or cat. Book a consultation for specific advice or ask a question, anytime!

get answers

One on one consultations (via smartphone or desktop) with our experienced veterinarians will give you the best advice and treatment plan to get your buddy’s health back on track.

take action

Follow your vet prescribed treatment plan and be confident you are doing right by your best mate. Stay in touch for healthy and happy fur kids through our expert tips and information.


  • personalised, expert advice, for your unique situation
  • choose the consultation time that works for you
  • consultations by video chat, text chat and phone chat
  • we follow up and make sure your fur baby’s back on track

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what our client’s say

We’ve helped 1000’s of Australian pet parent’s, heres what they have to say
Dr Claire was so helpful, and put my mind at ease at a time when I couldn't get to my local vet. Not only was she prompt in her responses to my emails, but her video called made all the difference in knowing what action to take with my puppy Pepper. Further still, Dr Claire followed up the next day to see how Pepper was feeling. Thank you so much Dr Claire, I can't wait to share my experience with others.- Nicoleta, NSW
Claire has always provided the utmost care to my dog Zoe, and now with the vetchat service, is even more close at hand for those routine questions or concerns. She is both caring and incredibly knowledgeable in her field, making her the perfect vet!- Anneke, VIC
Our puppy Tonks was having a bad run with illness and the vet bills were accumulating. Vetchat and Dr Claire helped us to understand what Tonks was going through and what we could do for her, that day, without the adding to the vet debt.In one skype call she was able to help us understand the severity of her condition and explain what the next steps should be, including our usual vet. Dr Claire was very personable and helped explain things our vet hadn't. We highly recommend Dr Claire and Vet Chat to anyone who is umming and ahhing about taking their beloved pet to the vet.- Benny, QLD
The after hours service, prior to going to a vet hospital could be a vital decision between waiting for a vet to open, which could be fatal, or even just understanding the level of severity of your pets diagnosis (it could be something minor and therefore not needed the after hours vet service or hospital). vetchat provides professional support to help you make a decision on the next actions to take to care for your pet.- Mark
For professionalism, super fast responses and accurate information and care articulated to me. I felt care, compassion and understanding at a difficult time with our cat. There were even a few follow-ups to see how everything was going. Couldn't be happier to recommend this service!- Jenni

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Claire Jenkins

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